October 18, 2023
Mirow CX Index: A Tool for Evaluating a Company's Customer Experience Maturity Level
The analysis is divided into 7 dimensions:
- Strategy
- Value proposition
- Operationalization
- Organizational aspects
- Technology
- Data intelligence
- Monitoring metrics
By clicking the link below, you will be directed to the survey form, which takes approximately 10 minutes to complete.
We will contact you shortly with further information about the assessment results.