October 18, 2023

Mirow CX Index: A Tool for Evaluating a Company's Customer Experience Maturity Level

The analysis is divided into 7 dimensions:

  1. Strategy
  2. Value proposition
  3. Operationalization
  4. Organizational aspects
  5. Technology
  6. Data intelligence
  7. Monitoring metrics

By clicking the link below, you will be directed to the survey form, which takes approximately 10 minutes to complete.

We will contact you shortly with further information about the assessment results.

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